Fleepness Privacy Policy

Effective Date: May 8, 2026

Effective Date: May 8, 2026

Fleepness (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how Fleepness collects, uses, stores, and protects your information when you use our website, mobile application, services, and platform.

By using Fleepness, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Profile information

Order Information

  • Purchased products
  • Order history
  • Payment method
  • Delivery preferences

Device & Technical Information

  • Device type
  • IP address
  • App version
  • Browser type
  • Operating system
  • Crash logs and diagnostics

Location Information

Fleepness may collect approximate or precise location data to:

  • Enable fast delivery
  • Improve delivery accuracy
  • Show nearby product availability
  • Improve user experience

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve platform performance
  • Verify accounts and prevent fraud
  • Send order updates and notifications
  • Personalize recommendations
  • Improve delivery operations
  • Maintain platform security

3. Cash on Delivery (COD)

As part of our operations, Fleepness may collect order and contact information to support Cash on Delivery services, verify deliveries, and reduce fraudulent orders.

4. Sharing of Information

Fleepness does not sell your personal information.

However, we may share information with:

  • Delivery partners
  • Sellers and fulfillment partners
  • Payment service providers
  • Analytics and infrastructure providers
  • Government or legal authorities when required by law

Information shared is limited to what is necessary for operational purposes.

5. Data Security

We use reasonable technical and organizational measures to protect your information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration
  • Disclosure

However, no online platform can guarantee absolute security.

6. User Content & Reviews

If users submit reviews, comments, photos, or other content on Fleepness:

  • The content may become publicly visible
  • Users remain responsible for the content they upload
  • Fleepness may remove content that violates laws or platform policies

7. Cookies & Tracking Technologies

Fleepness may use cookies and similar technologies to:

  • Keep users logged in
  • Remember preferences
  • Improve app performance
  • Analyze traffic and usage behavior

Users may disable cookies through browser settings, though some features may not function properly.

8. Third-Party Services

Fleepness may integrate with third-party services such as:

  • Payment gateways
  • Analytics providers
  • Cloud hosting providers
  • Customer support tools

These services may collect and process information according to their own privacy policies.

9. Data Retention

We may retain user information for:

  • Legal compliance
  • Fraud prevention
  • Business operations
  • Order history and support purposes

Data retention periods may vary depending on operational and legal requirements.

10. Children’s Privacy

Fleepness is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

11. Your Rights

Depending on applicable laws, users may have the right to:

  • Access their personal information
  • Correct inaccurate data
  • Request account deletion
  • Request removal of certain information

Requests may be submitted through our support channels.

12. Account Deletion

Users may request deletion of their Fleepness account by contacting support. Certain information may still be retained where required by law or operational necessity.

13. Changes to This Privacy Policy

Fleepness may update this Privacy Policy from time to time.

Updated versions become effective once published on our platform. Continued use of Fleepness after updates means you accept the revised policy.

14. Contact Information

For privacy-related questions or requests, contact:

Fleepness: FleepnessEmail: support@fleepness.comWebsite: fleepness.com